Contact information
Contact Information
Contact SCALVIAA
We're here to help with questions about our products, existing orders, shipping, cancellations and refunds.
Customer Support
For assistance, please use our online contact form:
https://scalviaa.com/pages/contact-us
We aim to respond to enquiries as promptly as possible.
Order Enquiries
If you're contacting us about an existing order, please include your order number and a description of your enquiry.
Cancellations
If you wish to cancel your order, please contact us as soon as possible.
Orders may be cancelled for a full refund only when cancellation is successfully confirmed before warehouse processing begins.
Once processing has started, cancellation cannot be guaranteed.
Damaged, Defective or Incorrect Products
If there is a problem with your order, please contact us with your order number and photographs or videos where reasonably available.
We will review the issue and arrange an appropriate resolution in accordance with applicable consumer protection laws.
Business Information
Website: https://scalviaa.com